Frequently Asked Questions

  • WHAT SIZE SHOULD YOU ORDER - start by measuring the circumference of your head. Use a soft tape measure or string and follow your hairline all the way around your head. Use that measurement  to choose 

    Baby/Infant fits size 17-18"

    Kids/Tween fits size 19-20"

    Adult fits size 21-22"

    If you aren’t sure what size to get, please email info@shopindigoash.com      


  • SHIPPING - shipping is calculated during checkout, and is based off of the weight of your items and location. 


  • LOCAL PICK UP - if you choose local pick up  you will receive and email/text as soon as your order is ready. The email will contain the pick up address. You may pick up whenever is convenient for you.  
  • WHAT MATERIAL IS USED - fabric content varies and will be listed in the description of each band.  

  • IS IT SAFE TO WASH - to get the most out of your handmade item, we recommend hand washing and laying flat to dry.  

  • RETURNS/REFUNDS-  while we do not accept returns, please let us know if there is a problem with your order.